Shipping
The Sleeper is delivered to the address snapshotted at order time.
Later profile edits do not move an order that already exists.
Draft — pending legal review. This wording is a working copy, not a signed-off policy.
Delivery is included when the live configuration says so. We ship in India to the address collected in onboarding.
Status
You can follow packed → shipped → in transit → out for delivery → delivered in the app. Tracking is added when the courier is assigned.
Failed delivery
Returned items go back to stock through the ledger. Write to support with the order number (HV-SLP-…).
Contact
Delivery questions should include your order number and go to the registered office below.
Higher Vibration Private Limited
MICR-49, Chhend Colony
Rourkela, Odisha 769015
India
GSTIN 21AAICH9652C1ZR