Refunds
The subscription is not refundable.
You tick this on the payment screen before checkout starts.
Draft — pending legal review. This wording is a working copy, not a signed-off policy.
Once Razorpay captures the fee, it is not returned, including if you do not finish onboarding, do not use the referral programme, or the Sleeper is delayed.
Failed payments
If a payment fails or expires, no money is taken. You can start a new order.
Product returns
Damaged Sleepers are handled as a fulfilment issue, not a subscription refund. See the shipping policy.
Contact
Questions about a payment or delivery should go to support using the registered office details below.
Higher Vibration Private Limited
MICR-49, Chhend Colony
Rourkela, Odisha 769015
India
GSTIN 21AAICH9652C1ZR